Orders typically ship within 1 to 3 business days, with transit times of 5 to 8 business days within the Continental U.S. Your total delivery window is approximately 6 to 11 business days from the date of your order. Every shipment includes tracking so you can follow your equipment every step of the way.

Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your shipment in real time. Orders ship via USPS, UPS, or FedEx based on your destination and package size. If you have any questions about your shipment status, feel free to contact our support team.

We want you to be completely satisfied with your purchase. If your equipment does not meet your expectations, please reach out to our support team within the return window outlined in our Return Policy. We will walk you through the process and make it as straightforward as possible.

We understand that choosing the right recovery equipment is a significant decision. If you would like to discuss an exchange for a different model or size, please contact us directly so we can review the options available. Our team will help coordinate the exchange and answer any questions about specifications or differences between models.

Each product serves a different purpose in a recovery routine. Traditional saunas use dry or steam heat to promote relaxation and warmth, while cold plunges use chilled water for a contrast therapy experience. Our team can help you understand the features, dimensions, and power requirements of each option so you can choose what fits your space and preferences best.

Installation requirements vary by model and depend on the specific unit you select. Some models are designed for standard household outlets, while others may need a dedicated circuit or professional setup. We recommend reaching out to our team before purchasing so we can walk you through the exact electrical and space requirements for the model you are considering.

Sales tax, if applicable, is calculated and displayed at checkout.